Implementation Management Associates, Inc.

Who We Are
Implementation Management Associates, Inc. (IMA) is an international consulting firm that guides organizations through all types of complex or large-scale change and implementations. Our proprietary Accelerating Implementation Methodology (AIM) has been applied extensively in Fortune 500 companies and around the world.
We are known for our business-disciplined approach to implementation management, providing rigor and structure not typically found in the change management arena.
What We Do

Training
IMA’s Change Management Training Programs focus on building your capacity to apply the AIM change management methodology to technology projects. Programs and Workshops are offered to build readiness for audiences from Senior Executives to the Front Lines.

Consulting
IMA’s Change Management Consultants can work side-by-side with your team on your Technology projects. We can augment your team, or coach you in completing key change management deliverables while you build your internal capacity to apply AIM on future projects.
IMA's Projects Are Delivered:
On Time
In most industries, being first to market results in making 4 to 10 times more profit than your competitors.
Within Budget
The quicker you can implement change, the more resources you have available for other strategic initiatives.
All Technical Objectives Met
Achieving all the intended technical objectives, to spec, is a must-have for implementation success.
All Business Objectives Met
Achieving all the intended strategic objectives– greater efficiency, innovation, productivity improvements, etc. move the needle on your organization’s competitive position.
All Human Objectives Met
Benefit realization for investments depends on sustained behaviour changes beyond the status quo.
Meet The Team
Don Harrison | Founder
Founder of IMA, Don Harrison has more than 35 years of consulting experience to the organization. He has consulted to senior executives at Fortune 500 companies, multi-national corporations, entrepreneurial ventures and government agencies to increase the speed and reduce the cost of major change.
For the past 35 years, Harrison has focused almost exclusively on understanding the dynamics of complex changes in organizations. He is the principal designer of a systematic and practical approach to predicting, managing and accelerating the implementation rate of large systems change called Accelerating Implementation Methodology (AIM). His frequent application of this expertise to technology implementations, cultural changes, mergers and acquisitions, and business process initiatives have led to his popularity as a consultant and keynote speaker for national and international conferences.
In addition, Harrison has developed several tools and assessments to help increase organizational readiness for change, and has spent much of the last 35 years teaching internal and external consultants the AIM process.
Harrison holds a Master of Science Degree in Organization Development from Pepperdine University in Los Angeles. Prior to founding IMA, Harrison owned and operated several entrepreneurial ventures in Canada.


Meet The Team
Ann Marvin | CEO
Ann Marvin is an accomplished leader in digital transformation, Waterfall, Hybrid, and Agile implementations, and AIM change management, with over a decade of experience delivering impactful, sustainable change across industries. Based in Durham, North Carolina, Ann brings a unique blend of strategic vision and hands-on expertise to guide organizations & people through complex transformations that drive measurable results.
Her expertise in analytics governance, operational efficiency, and technology innovation has made her a sought-after consultant for multiple leading organizations. With a focus on reducing organizational friction, streamlining workflows, and empowering teams to achieve high-impact priorities. Since 2024, Ann is the CEO and President at Peacock Hill, Inc. and Implementation Management Associates.
We Give You the Know-How to Get Change Done. Fast.
