IMA Worldwide

Change management that focuses on adoption, not just installation.

IMA Worldwide delivers the Accelerating Implementation Methodology (AIM): the system that carries transformations from go-live to sustained adoption. Built on 40+ years of field research. Applied to enterprise change since 1989.

Trusted across 17 industries and five continents. ACMP QEP-approved programs.

What moves success

Decades of AIM field research point to the same drivers.

AIM is built on what the research shows separates change that sticks from change that stalls.

what leaders reinforce outweighs what they communicate in driving adoption

#1

active sponsorship is the single most powerful enabler of adoption

6

non-delegable sponsor tasks that determine whether change is adopted

40+

years of field research underlying AIM

What we do

Change management, engineered for adoption.

Consulting, capability building, and the diagnostics that tell you where a transformation will stall before it does.

Consulting & Advisory

AIM practitioners embedded on your transformation, diagnosing adoption risk and building the leadership, readiness, and reinforcement structures that sustain change.

Explore consulting →

Training & Certification

ACMP QEP-approved programs that build internal AIM capability, from executive briefings to full practitioner accreditation.

Explore certification →

Center of Excellence

Stand up an internal change Center of Excellence with enterprise AIM licensing, so your own people own and run implementation.

Build a CoE →

AI & Digital Transformation

Get AI initiatives adopted at scale, in the window after go-live where most programs stall.

AIM for AI →

ERP & Technology Change

Close the adoption gap that turns a technically complete system into a changed way of working.

ERP change →

M&A & Operational Excellence

Capture the value of a deal in integration, and make Lean, Six Sigma, and Agile gains stick.

M&A integration →
Diagnostic and focus

A large, systematic intervention, focused where it counts.

AIM is designed as a large-scale systematic intervention, not a checklist to run every step. Its scored diagnostic instruments pinpoint where adoption will break down, so you focus scarce time, attention, and budget on the highest-priority risks.

IHAImplementation History Assessment

Reveals the pattern of past implementation results that predicts your odds this time.

IRAIndividual Readiness Assessment

Scores individual readiness as a probability of adoption, and where to manage resistance.

TRITargeted Reinforcement Index

Pinpoints where to focus the right reinforcers on the behaviors the change needs.

IRFImplementation Risk Forecast

A snapshot of a live implementation that targets effort where it lifts the odds.

Diagnostic toolkits

Assessment and planning tools for every step of the roadmap, drawn from a suite of 10 core instruments, with variations. Available to certified practitioners.

Sponsor and agent playbooks

Step-by-step guides, including the EMR sponsor model (Express, Model, Reinforce) and the six non-delegable sponsor tasks, that turn the methodology into action.

Adoption dashboards

Track readiness, reinforcement, and real usage against the original business case, so progress is measured, not assumed.

AI-enabled or classic

Whether your teams use AI or not, AIM supports both. The full instrument suite comes in an AI-enabled form and a classic form, so the methodology fits how your organization already works.

Who we work with

Real transformations across 17 industries and five continents.

IMA Worldwide and Peacock Hill Consulting deliver AIM-based programs in the sectors where implementation is hardest.

Modern hospital corridor with healthcare professionals, patient beds, and digital monitors displaying health data.
IndustryHealthcare
Laboratory setting with multiple monitors displaying data, glass vials, and scientific equipment for pharmaceutical research.
IndustryPharmaceuticals
Team collaborating in an office setting, analyzing data on screens, discussing leadership roles in change management.
IndustryTechnology & Digital
Team analyzing financial data on multiple screens in a trading room, discussing risk exposure and market trends.
IndustryFinancial Services
Energy and utilities landscape featuring wind turbines, solar panels, and industrial facilities under a sunset sky.
IndustryOperational Excellence & Agile
Government building with flags, reflecting leadership and organizational change in the public sector.
IndustryGovernment & Public Sector
Automated robotic arms operating on a manufacturing assembly line with data display screens.
IndustryManufacturing
Insurance data dashboards and monitoring systems for implementation management and change management.
IndustryInsurance
Oil and gas industrial complex at sunset illustrating implementation management challenges.
IndustryOil & Gas
High-speed train traveling alongside a busy highway with a city skyline in the background, representing transportation solutions.
IndustryTransportation & Logistics
Retail sales dashboard and data visualization in a modern store environment supporting implementation management.
IndustryRetail
Telecom and utilities infrastructure and data analytics dashboards supporting implementation management.
IndustryTelecom & Utilities

See where your transformation will stall.

Start with a readiness assessment: a structured read on the adoption risk in your change program, and the plan to close it.

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